Security at Jemixo
Your shop data is protected with bank-grade security. Here's how.
At Jemixo, security is not an afterthought — it's built into every layer of our platform. We handle sensitive business data for hundreds of jewellery and clothing shops, and we take that responsibility seriously. Here's a transparent overview of how we protect your data.
AES-256 Encryption
All data is encrypted at rest using AES-256, the same standard used by banks and governments worldwide.
TLS 1.3 In-Transit
All data transferred between your device and our servers is encrypted using TLS 1.3 — the latest and most secure protocol.
Daily Auto-Backups
Your data is automatically backed up every 24 hours to geographically redundant secure cloud storage.
Firewall & DDoS Protection
Enterprise-grade firewalls and DDoS protection guard our infrastructure from malicious attacks 24/7.
Access Controls
Strict role-based access controls ensure only authorised personnel can access specific data. All access is logged.
Security Audits
We conduct regular security reviews and vulnerability assessments to proactively identify and fix issues.
Our Security Certifications & Practices
Your Data Ownership
Your business data — inventory, customers, billing records, staff information — belongs entirely to you. We are custodians, not owners. We never sell, share, or use your business data for any purpose other than providing and improving our services to you.
You can export all your data at any time in standard formats (Excel/CSV). If you cancel your subscription, you have 30 days to export your data before it is permanently deleted from our systems.
Incident Response
In the unlikely event of a security incident affecting your data, we commit to notifying affected users within 72 hours of becoming aware of the breach. We will provide clear information about what happened, what data was affected, and what steps we are taking to address it.
Report a Security Issue
If you discover a security vulnerability in our systems, please report it to us responsibly before disclosing it publicly. We appreciate responsible disclosure and will acknowledge your report within 24 hours.
- 📧 jemixotechnologies@gmail.com
- 📞 +91 98291 00814 (WhatsApp)
We do not pursue legal action against security researchers who act in good faith and follow responsible disclosure practices.
Have security questions?
Our team is available via WhatsApp 24×7. We take every security concern seriously and respond promptly.